How we work, what we charge for, and what we are responsible for
These policies govern the work we do on your vessel. They are incorporated by reference into our Service Agreement and into every Work Authorization you sign. Where a signed document says something different, the signed document controls.
Nothing here takes away a right the law gives you. Nothing in these policies waives, limits or modifies any right you have under the California Consumer Legal Remedies Act, the Song-Beverly Consumer Warranty Act, or any other statute that cannot be waived by agreement. Where a provision here would conflict with such a right, the statute applies and the provision does not.
Breeze Marine Boat Service LLC, a California Limited Liability Company, of
120 N Pacific Ave, San Pedro, CA 90731.
Telephone (562) 542-7296.
Email breezemarine.boatservice@gmail.com.
Business Tax Registration Certificate 0003551598-0001-9.
California Seller's Permit 254819680 - 00001.
We are a mobile marine mechanical service. We come to your vessel. We do not operate a yard, we do not take vessels into our possession, and we do not hold your boat against payment.
An estimate is our good-faith projection of what the work will cost, based on the condition we could observe at the time. It is not a fixed price and it is not a guarantee that nothing else will be found.
Marine work reliably produces surprises: a fastener shears, a hose behind the one we came for is perished, a part that should be stocked is a special order. That is why every estimate carries a not-to-exceed amount — a ceiling you authorize in advance, above which we stop and speak to you.
We will not exceed the authorized ceiling without your further authorization. If the work is going to run more than 10% over the estimate, we stop and tell you before we get there, not afterwards.
We do not begin work — and we do not order parts — until you have authorized the specific work in writing, with a ceiling. That authorization identifies the vessel, lists the work, lists the parts, and states the not-to-exceed amount.
If you authorize work by telephone because you are not at the vessel, we will record who authorized it, when, what was said and the ceiling agreed, and we will send you that record the same day. Please read it. If it does not match your understanding, tell us before we start.
If we find something else wrong, we will report it to you and price it, and obtain your authorization, before we carry it out. There are two exceptions, and both are narrow:
Parts removed in the course of the work remain available for your inspection, on request made at the time the work is authorized.
Labor is charged at the rates set out in the Service Agreement's rate table, in quarter-hour increments and per technician. Where more than one technician works on the vessel at the same time, each technician's time is billed separately at the applicable rate — one hour of work by two technicians is billed as two hours of labor. The number of technicians assigned is stated on the written estimate before you authorize the work, and is itemized on the invoice.
Time spent travelling to and from the vessel, waiting for access, and waiting for you or a marina to make the vessel available is chargeable, at the rates stated. We will tell you if we are being kept waiting rather than let it accumulate silently.
Parts we supply. Parts and materials are billed at our price. Every part is identified on the invoice as new, rebuilt, reconditioned or used. Parts carry the manufacturer's warranty, which we pass through to you; our own warranty on parts is limited to that pass-through, and is set out in the Limited Warranty.
Special orders. A part ordered specifically for your vessel is generally not returnable to the supplier. Once ordered, it is chargeable whether or not you proceed. We will tell you before ordering when this applies.
Cores. Where a part carries a core charge, the charge is refunded when the old unit is returned to the supplier in a condition they accept. If it is refused, the charge stands.
Parts you supply. We will fit a part you supply if it is correct and serviceable, and we may decline if it is not. A part you supply carries no warranty from us, and no warranty on the labor to fit it. If it fails, the labor to remove it and fit a replacement is chargeable again. This is stated on the invoice next to any such line.
A deposit is due before work is scheduled or parts are ordered, and is applied in full to the final invoice. It is taken in two parts, because the two halves of a job carry different risk:
If you cancel before work begins, the cost of any parts already ordered or supplied is deducted and the balance of the deposit is refunded to you.
Payment is due on the terms stated on the invoice. We accept the methods listed on the invoice; we do not accept payment in any form not listed there, and we will never ask you to send funds to an account other than the one printed on your invoice. If you receive a request that looks like it came from us and asks you to pay somewhere else, telephone us before you act on it.
Invoices unpaid more than 30 days after the due date carry a late charge of 1% per month on the outstanding balance, or the maximum rate permitted by law, whichever is lower. A returned or dishonoured payment carries a fee of $25.00.
If a dispute about an invoice is raised in good faith and in writing within ten days, we will not apply late charges to the disputed portion while we are working it out with you.
By authorizing work you confirm that you own the vessel or are authorized by the owner to commit it to repair, and you authorize us and our technicians to board it, to move it within the marina where necessary, and to operate its engines and systems for testing.
Sea trials. Where a sea trial is necessary we will agree it with you in advance. You remain responsible for the vessel's insurance being in force and for it covering operation by a repairer. Tell us if it does not.
We are not responsible for personal property left aboard. Please remove anything valuable before we attend.
There is work we decline, and we would rather say so plainly than take it and do it badly:
If we stop work for a safety reason we will tell you why, in writing, and charge only for the time spent to that point.
Where specialist work is required — machining, propeller work, refrigerant handling, diving — we may engage a subcontractor or refer you directly. Where we engage one on your behalf, we remain your point of contact. Where we refer you, your contract is with them and their terms and insurance apply, not ours.
Before we start we record the condition of the areas we will be working in, including photographs. Corrosion, prior repairs, standing water and existing damage are noted. This protects both of us: it establishes what we found rather than what we caused.
We are not responsible for pre-existing conditions, for the consequences of deferred maintenance, or for a failure elsewhere in a system that our work did not touch. Where a pre-existing condition is likely to cause the work to fail, we will tell you before we start.
Our workmanship is warranted for 90 days. Parts carry the manufacturer's warranty, passed through to you. The full terms, what is excluded, and how to make a claim are set out in our Limited Warranty, which forms part of these policies.
The most important point of it is this: tell us first. If something we worked on fails, contact us and give us a reasonable opportunity to inspect it before anyone else works on it. Work done elsewhere before we have seen it is not recoverable from us.
We are a mobile service and do not ordinarily hold vessels. Where a vessel or a component is left with us at your request beyond the completion of the work, storage is chargeable at $45.00 per day after the first seven days, and we will tell you in writing when that begins.
Where an invoice remains unpaid, we may assert a maritime lien against the vessel. Repairs and necessaries supplied to a vessel give rise to a lien under 46 U.S.C. § 31342, and that lien attaches to the vessel itself. We will always seek to resolve an unpaid invoice with you directly first, and we will tell you in writing before we take any step of that kind.
Please give us at least 24 hours' notice if you need to cancel or move an appointment. Inside that window we may charge for the trip and for time reserved, because the slot cannot be filled.
We may reschedule for weather, for sea state, or where the vessel is not accessible or not ready. We will tell you as early as we can, and there is no charge where we are the ones moving it.
We will contact you by telephone, text message and email about your vessel, your estimate, your invoice and your appointment. These are service communications about work you have asked for; they are not marketing, and you can ask us to use a different channel at any time.
Recording. California requires the consent of all parties to record a confidential conversation (Penal Code § 632). We do not record telephone calls. If you wish to record a call with us, ask first and we will tell you whether we agree. We do keep written records — texts, emails and file notes — and those form part of the job record.
Where a photograph or a message is part of the record of your job, we keep it. See our Privacy Notice for how long and who else ever sees it.
Tell us. Most things are fixable and almost all of them are fixable faster by telling us than by anyone else. In order:
Nothing in this section stops you going to court, to small claims, or to any regulator or agency at any time. It is the order that resolves things fastest, not a condition of your rights.
We are responsible for our own negligence and for our failure to perform this contract, and we carry marine general liability insurance for exactly that.
We are not responsible for loss of use of the vessel, loss of a charter, a cancelled trip, accommodation, storage elsewhere, or other indirect or consequential losses, except where the law does not permit that limitation.
Except where the law does not permit it, our total liability arising out of any job is limited to the amount you actually paid us for the work giving rise to the claim.
Nothing in this section limits our liability for gross negligence, for wilful misconduct, for fraud, for personal injury or death caused by our negligence, or for anything else which cannot be limited under California law (including Civil Code § 1668).
Any claim arising out of work we have done must be brought within 12 months of the date of the invoice for that work, except where a longer period is required by law and cannot be shortened by agreement — in which case the statutory period applies.
These policies and our agreements with you are governed by the law of the State of California. Any proceeding shall be brought in the state or federal courts serving the county in which we maintain our principal place of business, California, and both of us consent to that venue. Nothing in this paragraph prevents either of us using the small claims court.
In any proceeding arising out of our agreement, the prevailing party is entitled to recover reasonable attorney's fees and costs from the other. This is stated mutually because California Civil Code § 1717 makes such a provision reciprocal in any event, and a clause that pretends otherwise is worth nothing.
What this document deliberately does not do. It does not ask you to waive a jury trial, it does not force you into arbitration, and it does not restrict what you may say publicly about us. Those clauses are either unenforceable in California or, in the case of a non-disparagement clause in a consumer contract, unlawful (Civil Code § 1670.8). We would rather earn a good review than contract for one.
If any provision here is held unenforceable, the rest continues in force and the unenforceable provision is applied to the greatest extent the law allows.
We update these policies from time to time. The version that applies to your job is the version in force on the date you signed the authorization for it, and its version number is recorded on that document. Changes are never applied backwards to work already authorized.
Version 2026.08-1